Reflecting on 2024 Predictions: Mid-Year Analysis and Future Outlook

As we find ourselves in late July 2024 following an energised break last week, it’s an opportune moment to reflect on the predictions made at the end of 2023 and assess their accuracy. This year has seen dynamic shifts, particularly in the economic and automotive sectors. Let's review our initial predictions, evaluate the current landscape, and provide insights into the second half of 2024.

Economic Predictions and Current Landscape
Prediction Recap:
At the end of 2023, we predicted that immediate rate cuts were not a foregone conclusion and that there would likely be a time lag before any rate cuts impacted consumer confidence. Our original article revisits this perspective.

Current Status:
As predicted, higher interest rates have persisted, with central banks maintaining a hawkish stance to combat inflation. This has increased borrowing costs, impacting consumer spending and business investments as the cost of capital remains relatively high. While showing signs of moderation, inflation remains above target levels in many economies.

H2 2024 Economic Outlook:
Looking forward, we expect a gradual easing of inflationary pressures. Central banks may adopt a more dovish approach, lowering interest rates if inflation trends decline. However, due to the inherent time lag, the impact of these rate cuts on consumer confidence will likely not be felt until 2025.

Automotive Industry Predictions and Current Landscape
Prediction Recap:
Our automotive sector predictions centred around the continued push for electric vehicles (EVs), cautious progression in EV adoption, and the transformation of dealerships with increased digital integration. Additionally, we anticipated China's significant influence in the global EV market and a stabilisation in used car values.

Current Status:
1. Electric Vehicles:
The EV market has indeed seen significant growth. Policies like the UK's Zero Emission Vehicle (ZEV) Mandate have driven automakers to increase their EV offerings. However, consumer adoption remains cautious, influenced by economic conditions and infrastructure development.

2. Dealerships:
Digital integration in dealerships has accelerated. More dealerships are embracing online sales platforms, enhancing customer experiences through digital tools and virtual showrooms. This transformation has been crucial in maintaining sales volumes amid changing consumer behaviours.

3. China's Influence:
China's EV market continues to be a global leader, with substantial investments in battery technology and EV manufacturing. Chinese brands are expanding their presence internationally, influencing market dynamics and pricing.

4. Used Car Market:
The used car market has shown signs of stabilisation. According to the latest Auto Trader Market Insight, market health indicators such as demand, supply, and pricing have reached more balanced levels compared to the volatility experienced in previous years. However, with new car margins under pressure from many brands and used car margins continuing to normalise, dealers continue to see profitability under pressure in the current environment.

Integrating AI in Dealerships
In addition to these trends, AI has started to revolutionise US dealership operations, as uncovered in a recent piece from Car Dealership Guy (well worth a follow on all good social media platforms)

1. Personalisation:
AI-driven tools, such as those provided by Lotlinx, optimise advertising spend by targeting underrepresented inventory. This technology allows dealerships to automatically create and adjust ad campaigns based on customer data, increasing the efficiency of their marketing efforts.

2. Fixed-Ops Efficiency:
Visual AI technologies, like UVeye, enhance vehicle inspections and service operations, leading to significant sales increases and operational cost reductions. By quickly identifying wear and tear, these tools enable technicians to focus on more complex tasks, improving overall service efficiency.

3. Customer Engagement:
AI chatbots improve customer interaction by scheduling appointments, answering queries, and providing instant responses, leading to higher appointment rates and increased sales engagements. This automation frees up sales staff to focus on more personalised customer interactions.

4. Inventory Management:
AI tools help dealerships manage inventory by accurately predicting sales times and pricing. This reduces carrying costs and depreciation risks, as seen with San Francisco Toyota, which significantly improved its inventory turnover using AI.

While AI provides substantial benefits, it still requires human oversight to address gaps in knowledge and ensure accuracy. The most successful dealerships will continue to adapt and integrate AI with traditional methods to maximise efficiency and customer satisfaction.

Are UK Dealers Behind?
As industry experts and vendors highlighted, the use of AI in US dealerships shows significant advancements in personalisation, fixed-ops efficiency, customer engagement, and inventory management. This begs the question: Are UK dealers lagging? While some UK dealerships have embraced digital transformation, and we note players such as Impel are gaining good traction in the UK, AI integration in the US might be less widespread. UK dealers must evaluate these technologies' potential to stay competitive and enhance their operations.

Critical Challenges for UK Retailers in H2 2024
Based on the latest Auto Trader Market Insight data, UK retailers face several significant challenges in the second half of 2024:

1. Sourcing Stock:
The supply of 1-3 and 3-5-year-old vehicles continues to tighten, requiring retailers to source older or nearly new stock. This increases competition for available cars and can impact margins due to higher preparation costs.

2. Stimulating EV Demand:
As the first year of the ZEV mandate ends, brands behind their targets will need to stimulate retail demand. This will likely lead to more push activity through fleet channels, increased consumer offers, and more pre-registration activity.

3. Pricing of Nearly New Cars:
The oversupply of nearly new cars, particularly EVs, is expected to increase with weak retail new car demand. This will pressure the speed of sales and pricing, challenging retailers to maintain profitability.

4. Margins:
Retailers will likely continue facing margin pressure as trade valuations remain strong while retail prices may not keep pace. Effective pricing strategies and efficient stock management will be crucial to navigate these challenges.

Global BEV Outlook
The global Battery Electric Vehicle (BEV) market faces a challenging landscape in 2024. BYD is on track to overtake Tesla in annual BEV sales, intensifying competition and driving down prices and residual values. Despite the push for BEVs, hybrids and Internal Combustion Engine (ICE) vehicles, including hybrids, are expected to dominate industry profit until 2030. The BEV market is experiencing demand stalls in the West, and tariffs on Chinese BEVs distort global competition. These factors, combined with potential delays in the phaseout of ICE vehicles, suggest that only the most substantial BEV companies will survive.

Linking Economics to Automotive Trends
The economic conditions significantly impact the automotive industry. Higher interest rates have increased the cost of auto loans, affecting consumer purchasing power. This has led to a preference for used cars over new ones as consumers seek more affordable options. Additionally, inflation has raised production costs for automakers, which is partially passed on to consumers, further influencing purchasing decisions.

As central banks potentially lower interest rates in H2 2024, we could see a revitalisation in consumer spending. This might translate into increased demand for new vehicles, particularly EVs, as lower financing costs make them more accessible. Furthermore, as inflation moderates, production costs may stabilise, allowing automakers to manage pricing more effectively and offer better consumer deals. However, as previously cited, there is always a lag effect when interest rate cuts take place, and the benefits of this are likely to be felt in 2025 rather than H2 2024.

Conclusion
Reflecting on our predictions, we have observed a strong alignment with the trends in the economic and automotive sectors up to July 2024. The interplay between these sectors continues to shape market dynamics, and the outlook for H2 2024 remains cautious. Monitoring economic indicators and consumer behaviour will be vital in navigating the challenges and opportunities ahead.

Have a great week!